Conveo and Cresta are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Conveo: AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Conveo when continuous consumer and ux research using video interviews at scale matters most, and Cresta when assisting contact-center agents in real time during customer conversations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Conveo is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Conveo | Cresta |
|---|---|---|
| Core capability | AI interviewer conducting asynchronous video, voice, and text interviews | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Real-time discussion-guide adaptation with contextual follow-ups | Conversation intelligence analyzing 100% of interactions |
| Team usage | Multi-signal analysis of voice, video, tone, and behavior | Automated quality management and scoring across all calls |
| Integrations | Automated executive summaries, thematic analysis, and quantitative extraction | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Findings linked back to source video moments | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | End-to-end recruiting, interviewing, and analysis in 50+ languages | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Conveo
Choose Conveo if you need continuous consumer and ux research using video interviews at scale — strengths include video capture enables emotional and behavioral analysis beyond transcript text.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Conveo
Cresta
It depends on your workflow. Conveo is strong for continuous consumer and ux research using video interviews at scale, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Conveo is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.