Cleft Notes and Cresta are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Cleft Notes when capturing post-meeting recaps and action items by voice matters most, and Cresta when assisting contact-center agents in real time during customer conversations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Cleft Notes is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cleft Notes | Cresta |
|---|---|---|
| Core capability | On-device transcription that works offline | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Multiple output formats: organized, no-bullets, or verbatim | Conversation intelligence analyzing 100% of interactions |
| Team usage | Encrypted cloud sync with user-controlled local storage | Automated quality management and scoring across all calls |
| Integrations | Integrations with Notion, Apple Notes, Obsidian, Todoist, and Zapier | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Available on iPhone, iPad, Mac, Apple Watch, and CarPlay | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Hands-free voice capture of thoughts and meeting recaps | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Cleft Notes
Choose Cleft Notes if you need capturing post-meeting recaps and action items by voice — strengths include on-device transcription enables offline use and privacy.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Cleft Notes
Cresta
It depends on your workflow. Cleft Notes is strong for capturing post-meeting recaps and action items by voice, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Cleft Notes is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.