Cleft Notes and Cresta are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Cleft Notes: AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Cleft Notes when capturing post-meeting recaps and action items by voice matters most, and Cresta when assisting contact-center agents in real time during customer conversations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI voice-note app that turns spoken thoughts and meeting audio into structured, organized notes.
Available on iPhone, iPad, Mac, Apple Watch, and CarPlayEncrypted cloud sync with user-controlled local storageHands-free voice capture of thoughts and meeting recaps
Cleft Notes is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
Real-time Agent Assist with live suggestions and knowledge
Standout feature
Multiple output formats: organized, no-bullets, or verbatim
Conversation intelligence analyzing 100% of interactions
Team usage
Encrypted cloud sync with user-controlled local storage
Automated quality management and scoring across all calls
Integrations
Integrations with Notion, Apple Notes, Obsidian, Todoist, and Zapier
Knowledge Agent that proactively surfaces context-aware answers
Languages & capture
Available on iPhone, iPad, Mac, Apple Watch, and CarPlay
Autonomous AI agents for end-to-end conversation resolution
Best-fit workflow
Hands-free voice capture of thoughts and meeting recaps
Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect
Best for
Cleft Notes
Choose Cleft Notes if you need capturing post-meeting recaps and action items by voice — strengths include on-device transcription enables offline use and privacy.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Pros & cons
Cleft Notes
+ On-device transcription enables offline use and privacy
+ Flexible note formatting from the same recording
- Focused on the Apple ecosystem, with no Android app
Cresta
+ Delivers real-time guidance during live conversations, not just post-call review
+ Analyzes the full volume of interactions rather than a sample
- Enterprise-focused scope and integrations may be heavy for smaller teams
FAQ
Is Cleft Notes or Cresta better for AI meeting notes?
It depends on your workflow. Cleft Notes is strong for capturing post-meeting recaps and action items by voice, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
How do Cleft Notes and Cresta compare on price?
Cleft Notes is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Cleft Notes and Cresta?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.