Aircall and toruno are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. toruno: Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and toruno when japanese teams needing searchable records of meetings and business negotiations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings.
Aircall is a free tier with paid upgrades (freemium); toruno is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | toruno |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Combined transcription, audio recording, and screen capture of meetings |
| Standout feature | AI call summaries with key topic recognition | Real-time transcription via Windows desktop app, plus iPhone and file-upload capture |
| Team usage | Sentiment analysis and talk-to-listen ratios | AI-generated summaries with customizable minutes templates |
| Integrations | Transcription with text search and call scoring | Japanese-first transcription with English and Chinese support on higher plans |
| Languages & capture | CRM logging and an advanced analytics add-on | Enterprise security: two-factor authentication and IP restrictions |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Per-user permission management over transcriptions |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
toruno
Choose toruno if you need japanese teams needing searchable records of meetings and business negotiations — strengths include screen capture alongside transcript preserves visual context from meetings.
Aircall
toruno
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while toruno is strong for japanese teams needing searchable records of meetings and business negotiations. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and toruno is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.