Aircall and Avoma are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Avoma: AI meeting assistant and conversation-intelligence platform that records, transcribes, and summarizes meetings, with CRM sync for revenue teams. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Avoma when sales call coaching and review matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI meeting assistant and conversation-intelligence platform that records, transcribes, and summarizes meetings, with CRM sync for revenue teams.
Aircall is a free tier with paid upgrades (freemium); Avoma is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Avoma |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Automatic recording and transcription |
| Standout feature | AI call summaries with key topic recognition | AI meeting notes and summaries |
| Team usage | Sentiment analysis and talk-to-listen ratios | Conversation intelligence and talk-time analytics |
| Integrations | Transcription with text search and call scoring | CRM sync (Salesforce, HubSpot) |
| Languages & capture | CRM logging and an advanced analytics add-on | Scheduling and agenda templates |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Avoma
Choose Avoma if you need sales call coaching and review — strengths include combines meeting notes with conversation intelligence.
Aircall
Avoma
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Avoma is strong for sales call coaching and review. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Avoma is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.